Privacy Policy

Effective Date: October 25, 2026
Last Updated: October 25, 2026

SimpleInvoicePDF respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you access our website or use our invoicing platform.

1. Data Controller

SimpleInvoicePDF is operated by:

Legal Operator: Kostiantyn Soloviov, registered as a sole proprietor (ФОП) in Ukraine
Business Address: Ananiv city, Odeska area, Ukraine
Contact Email: [email protected]
Website: simpleinvoicepdf.com

For personal information processed for our own purposes, the operator acts as the data controller.

When you upload personal information about your customers for invoice generation, we may act as a data processor on your behalf, depending on the nature of the processing.

2. Information We Collect

2.1 Account Information

When you register, we may collect:

• Name.
• Email address.
• Encrypted or hashed authentication credentials.
• Account preferences.
• Subscription status.
• Account creation and activity timestamps.

2.2 Business Information

When creating invoices or configuring your account, you may provide:

• Business name.
• Business address.
• Business contact information.
• Tax identification details.
• Company registration information.
• Payment instructions.
• Business logos.

2.3 Invoice and Customer Information

Information entered into invoices may include:

• Customer names.
• Customer email addresses.
• Billing addresses.
• Invoice numbers.
• Product and service descriptions.
• Invoice amounts.
• Tax details.
• Payment terms.
• Payment status.
• Related financial records.

You are responsible for ensuring that you have an appropriate legal basis for processing personal information about your customers.

2.4 Subscription and Payment Information

Payments are processed by Paddle, our Merchant of Record.

We may receive information such as:

• Subscription identifiers.
• Transaction identifiers.
• Subscription plans.
• Payment status.
• Billing periods.
• Payment amounts.
• Refund and cancellation status.

Paddle independently processes payment information according to its own privacy policies.

We do not intentionally store complete payment card numbers or card security codes.

2.5 Technical Information

When you access our website, we may collect:

• IP address.
• Browser type and version.
• Device information.
• Operating system.
• Access timestamps.
• Requested pages.
• Error and diagnostic information.
• Security-related activity logs.

2.6 Cookies and Similar Technologies

We may use cookies or similar technologies to:

• Maintain authenticated sessions.
• Protect against security threats.
• Remember preferences.
• Maintain application functionality.
• Measure website performance, where enabled.

Non-essential cookies and tracking technologies will be used only where permitted by applicable law and, where required, after obtaining your consent.

See Section 9 for further details.

3. How We Use Your Information

We process personal information to:

1. Create and manage user accounts.
2. Provide invoicing functionality.
3. Generate and store PDF documents.
4. Process subscription-related events.
5. Send invoices and service notifications.
6. Maintain recurring invoice schedules.
7. Provide customer support.
8. Detect fraud and unauthorized activity.
9. Diagnose errors and improve reliability.
10. Comply with applicable legal obligations.
11. Analyze service performance where lawfully permitted.

We do not sell your personal information.

4. Legal Bases for Processing

Where GDPR or UK GDPR applies, we rely on one or more of the following legal bases:

Performance of a Contract

Processing necessary to provide the services you request, including account management and invoice generation.

Legal Obligations

Processing necessary to comply with applicable accounting, tax, and other legal requirements.

Legitimate Interests

Processing necessary to maintain security, prevent abuse, troubleshoot errors, and operate our business, where those interests are not overridden by your rights.

Consent

Processing for activities requiring consent, such as certain analytics, marketing communications, or non-essential cookies.

You may withdraw consent at any time where consent is the applicable legal basis.

The appropriate legal basis depends on the specific processing activity.

5. Sharing Information With Third Parties

We may share limited information with service providers necessary to operate SimpleInvoicePDF.

These may include:

Payment Processing

Paddle processes subscription payments and related billing information as Merchant of Record.

Hosting and Infrastructure

Hosting providers may process information required to operate and maintain the platform.

Email Delivery

Email service providers may process recipient addresses and message content to deliver invoices, account notifications, and other requested communications.

Analytics and Monitoring

Where enabled, analytics and monitoring providers may process technical information to help us understand and improve service performance.

Legal Requirements

We may disclose information when required by applicable law or a valid legal process.

We require service providers acting as our processors to protect personal information through appropriate contractual and security safeguards.

A current list of relevant service providers may be requested using the contact details below.

6. International Data Transfers

Your personal information may be processed in countries outside your country of residence.

Where GDPR or UK GDPR applies, international transfers are subject to appropriate safeguards as required by applicable law.

Depending on the transfer, these may include:

• Adequacy decisions.
• Standard Contractual Clauses.
• UK-approved transfer mechanisms.
• Other legally recognized safeguards.

You may contact us for additional information about safeguards applicable to your personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods depend on the type of information and applicable legal requirements.

In general:

Account Information

Retained while your account remains active and subsequently for any period reasonably necessary to fulfill legal obligations or resolve disputes.

Invoice and Financial Records

Retained while required to provide the Service, subject to applicable legal obligations and account deletion procedures.

Payment Records

Retained as necessary for accounting, transaction verification, dispute resolution, and legal compliance.

Security Logs

Retained for a limited period appropriate to their security and operational purpose.

When information is no longer required, we delete or anonymize it using appropriate procedures.

Backups may retain deleted information temporarily according to the applicable backup retention cycle.

8. Data Security

We implement reasonable security measures designed to protect personal information.

These may include:

• Encrypted HTTPS connections.
• Access controls.
• Secure authentication mechanisms.
• Password hashing.
• Database access restrictions.
• Security monitoring.
• Software maintenance.
• Backup and recovery procedures.

No system can guarantee complete protection against every security risk.

If we become aware of a personal data breach, we will assess it and provide notifications where required by applicable law.

9. Cookies

SimpleInvoicePDF may use the following categories of cookies:

Strictly Necessary Cookies

Required for authentication, session management, security, and core application functionality.

Preference Cookies

Used to remember interface preferences, such as language or appearance settings.

Analytics Cookies

Used to measure website usage and improve the Service, if such analytics are enabled.

Marketing Cookies

Used for advertising or campaign measurement, if such technologies are enabled.

Where required by law, non-essential cookies will not be activated before you provide consent.

You may manage cookies through your browser settings and any cookie preference controls provided on our website.

Disabling necessary cookies may affect application functionality.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your information.
• Restrict certain processing activities.
• Object to processing based on legitimate interests.
• Request portability of eligible personal information.
• Withdraw consent.
• Lodge a complaint with a competent data protection authority.

To exercise your rights, contact [Privacy email address].

We may need to verify your identity before processing certain requests.

We will respond within the timeframe required by applicable law.

11. Account Deletion

You may request deletion of your account and associated personal information by contacting our support team or using any available account deletion feature.

Upon receiving a valid request, we will delete or anonymize eligible information, subject to applicable legal obligations.

Certain transaction records may need to be retained for accounting, tax, fraud prevention, or legal purposes.

Account deletion may permanently remove access to invoices and other stored documents.

We recommend exporting important records before requesting deletion.

12. Children's Privacy

SimpleInvoicePDF is intended for adults and business users.

The Service is not directed toward children under 18.

We do not knowingly collect personal information directly from children for account registration.

If we discover that an account has been created by a child contrary to our eligibility requirements, we will take appropriate action.

13. Automated Decision-Making

We do not use personal information to make solely automated decisions that produce legal or similarly significant effects on individuals, unless separately disclosed and permitted by applicable law.

Automated processes may be used for routine functions such as invoice scheduling, billing notifications, and security monitoring.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, or legal obligations.

The latest version will be published on this page.

Where required, we will provide additional notice of material changes.

15. Contact Us

For privacy questions or requests, contact:

SimpleInvoicePDF
Legal Operator: Kostiantyn Soloviov, Ukrainian sole proprietor (ФОП)
Email: [email protected]
Business Address: Ananiv city, Odeska area, Ukraine
Website: simpleinvoicepdf.com

If you are located in the European Economic Area or United Kingdom, additional representative contact details will be provided here where required by applicable law.